Golden Hour is the leader in providing the most advanced EMS integration platform consisting of Clinical Charting, Information Exchange, and Revenue Cycle. The proven EMS integration platform includes emsCharts Gold, a leading clinical charting solution, emsHIE, a leading agnostic information exchange, and emsRCM, a leading Revenue Cycle Management solution.

Golden Hour is also the leading billing and reimbursement provider within the air medical transportation industry. While utilizing the integrated technology platform, Golden Hour has compliantly billed and collected billions of dollars on behalf of both air and ground medical transport programs. Golden Hour and emsCharts support over 70% of the air medical industry, and over 20% of the ground EMS transport industry, with its patient care documentation services.


Golden Hour and emsCharts are pioneers of software and services in support of the medical transportation industry. We have over 40 years of experience to become the innovation leader in providing advanced EMS technology platforms for Dispatch, Transfer Center, Clinical Charting, Information Exchange, and Revenue Cycle Management. Our proven EMS integration platform has advanced automated intelligence created from our combined 50+ million aggregate patient transports and our 200+ years of EMS and Air Medical expertise in our clinical oversight team.

Golden Hour has expanded our platform to include emsHIE, a modern, agnostic, multi-standard, health information exchange. This development was supported by a deep understanding of receiving facility workflows, EHR systems, regulatory requirements, critical care service requirements, and reimbursement value chains. The emsHIE Services represents a leap ahead in modern health system integration.

emsCharts Gold and emsHIE are also tightly integrated with emsRCM, our revolutionary new Revenue Cycle Management solution. This allows our platform to be used in conjunction with other Golden Hour Services or with other legacy software.

Golden Hour is also the leading billing, reimbursement, and compliance services provider within the air medical transportation industry. The emsRCM software developed by Golden Hour is built using the aggregated reimbursement knowledge from billions of dollars in customer collections data, using hundreds of years of combined revenue cycle and compliance expertise. This is a capability that only Golden Hour has the ability to leverage. By building, continually improving, and embedding continuous compliance monitoring, we have taken emsRCM to a higher level to the benefit of our customers.