Donna Heiser is a Compliance Officer at Golden Hour, specializing in both air and ground ambulance compliance. She spent 30 years in the EMS industry as a Paramedic, Flight Nurse, EMS educator, and nursing supervisor at UCSD. Her passion and expertise in EMS led her to pursue an emphasis in compliance. She works with programs countrywide to help them submit compliant claims for their ambulance transports. Donna is an RN, with a BS in Multiple Science and a Masters in Instructional Technology.