REVENUE CYCLE MANAGEMENT

rcm-services-wheel

Increase Reimbursement
and Ensure Compliance


Our Revenue Cycle Management (RCM) Services optimize and streamline both the creation and submittal of medical claims to accelerate collections within the Air and Ground EMS transport market.

With over 20 years of experience and with billions of dollars of medical claims, Golden Hour has evolved our RCM Services into a level of billing automation and efficiency that maximizes reimbursement. Our proprietary workflows and integrated billing services, coupled with our payor intelligence tools, increase revenue for our clients and ensure compliant and transparent collections.

As part of an integrated platform, Golden Hour RCM Services are designed with embedded and automated intelligence that compliantly guides our certified coders and collectors to maximize reimbursement, while our customers focus on what matters most: Patient Care.

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Features and Benefits


Billing

Specialized in ambulance billing
Maximize compliant collections
Minimize downgrades and denials
Low days outstanding
Electronic claims submission
Compliance Management


Account Management

Customer Success Manager
Primary Point of Contact
Quarterly program review


Compliance

Certified Compliance Officers
Monitoring of CMS guidelines
Annual compliance audits
Review clinical documentation


Analytics

Predictive revenue analytics
Program operational analytics
Collections tracking


Coding

Team of certified coders
ICD-9 / ICD-10
Level of Service
Ambulance condition codes


Integrations

ZOLL emsCharts
ZOLL Care Exchange
AR Boost


NEMSIS Compliance

NEMSIS v2.2
NEMSIS v3.3.4
NEMSIS v3.4.0


Certified In-House Experts

CHC
CAC
CACO
CAPO
CPC