The most popular method for emsCharts implementation is via our online training program. This convenient method uses a web conferencing software that we provide to you. This allows your trainer to share with you an application, a desktop, a presentation or a white board, conveniently through an Internet connection. Your trainer will perform training demonstrations using your actual service database. Web training allows you to ask questions and actively participate as though you were in a classroom. Online training is performed in three stages to help introduce and educate the user in emsCharts.
Train the Trainer
Stage 1 is our “Train the Trainer” session where we work with administrative leaders. We explain the basics of setting up users and security, general configuration rules, and how to enter a basic chart. This training generally takes about two hours.
System And Module Configuration
Stage 2 covers “System and module configuration and Q & A.” This session reviews any aspects of training from Stage 1 where questions have come up — as well as more advanced configuration aspects. We also discuss the reports section of emsCharts as to standard reports included and an introduction to our report generator. Stage 2 training takes about two hours.
Stage 3 is our “Going Live” session. In this session, we will answer any remaining questions that may have come up. We will then go over our Go Live Checklist to be sure all needed configuration has been completed. This session lasts about one hour.
This is a specialized one-on-one session in which the implementation timeline is provided to offer a logical flow of configuration and track progress.